Privacy policy

Privacy policy

Effective Date: 01. July 2022.

1. Information on personal data protection

Fipadeli doo for catering, mediation and services (hereinafter Fipadeli doo ), as the head of personal data processing, protects your privacy, and processes only personal data that are necessary for the purpose for which they were collected. The personal data we process is data about you collected during your visit to the website, which can be directly or indirectly linked to you. These are the following information: name and surname, telephone number (s) and e-mail address.

2. Purpose of processing and legitimate interest

The processing of your data based on our legitimate interests is subject to special rules that allow you to object to such processing at any time, based on your special situation. The legitimate interests on the basis of which Fipadeli doo will process your personal data are: Provision of services - we collect and use your personal data, as described above, in order to provide you with the Services and to work and improve the Services. These uses include providing access to the functions of the Services; providing the services you seek; providing more efficient customer service; providing technical support; facilitating the use of the Services; and conducting research and analysis aimed at improving our products, services and / or technologies. Service Communications - We may send certain mandatory service communications, such as greeting letters and security announcements, by email, via the Services, or by SMS. Use in marketing - when you sign up, we can also provide you with information about current activities, general announcements, upcoming products and services, changes to our products or services, and upcoming events. These communications may be sent by e-mail or text message and through the Services. We may also use your information for other purposes with your consent or if permitted or required by law. You may withdraw your consent to this use of your personal information by contacting us as set out below.

3. Cookies

In order to improve your experience of browsing this website, we need to store a small amount of information (cookies) on your computer. According to European Union regulations, we are obliged to ask for your consent before storing cookies. By using our website, you agree to the use of cookies. By blocking cookies, you can still browse the site, but some of its features will not be available to you. A cookie is information stored on your computer by a website you visit. Cookies usually store your settings, settings for a website, such as your preferred language. Later, when you open the same website again, the internet browser sends back the cookies that belong to that page. This allows the site to display information tailored to your needs. The default cookie saving and sending activities are not visible to you. However, you can change your internet browser settings so that you can choose whether to approve or reject requests to save cookies, delete saved cookies automatically when you close your internet browser and the like.

4. Source of personal data

We process personal information necessary to fulfill the above purpose. We collect and process personal data fairly, lawfully and transparently and take care of their accuracy, completeness, timeliness and security.

5. Obligation to keep personal data

We undertake to keep your personal data in accordance with the highest applicable standards, which means that we will not disclose or make it available to third parties, except in the following cases: if you expressly agree in writing to disclose certain confidential information for a specific purpose or person; if the data are necessary for the Ministry of the Interior or the competent state attorney's office for the purposes of performing activities within their competence; if the information is necessary for the court or notary public for the proceedings it conducts, and the presentation of such information is required in writing; in cases specified by REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL relating to the possibility and rules of the processing of personal data carried out on behalf of the client by the processors.

6. Recipients or categories of recipients of personal data

In all the above cases, we will disclose your personal data only to the above explicit third parties and / or persons expressly prescribed in the above and other laws and regulations in force in the Republic of Croatia and they will not be passed on to third parties without legal obligation.

7. The period in which personal data will be stored

We will keep your personal data until the purpose for which it was collected is fulfilled and it will be deleted after the purpose is fulfilled.

8. Your rights

Right of access - you have the right to contact us at any time and receive confirmation of whether your personal data is processed and, if such data is processed, to request access to personal data and information to which you are entitled in connection with the protection of personal data.
Right to correction - if we process your personal data that is inaccurate, you can at any time ask us to correct it, and if it is incomplete, you have the right to supplement it.
Right to delete - you have the right to ask us to delete personal data relating to you if we have processed them illegally or if personal data are no longer necessary in relation to the purpose of processing or the like. Please note that there are reasons that prevent immediate deletion, for example for the purpose of filing, realizing or defending legal claims, about which we will inform you in detail in relation to each individual claim.
The right to limit processing - you can ask us to restrict the processing of your data: if you dispute the accuracy of personal data during the period that allows us to verify the accuracy of this data, if the processing is illegal, but oppose the deletion and instead request a restriction on the use of this data processing needs, but seek them to set, enforce, and defend legal claims if you have objected to the processing.
Right to data portability - you have the right to receive your personal data provided to us, in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller, if the processing is based on consent or contract and is carried out automatically.
Right to object - you can object at any time to the processing of your personal data, if the processing is based on our legitimate interests, including the creation of profiles or if we process your data for direct marketing purposes.
Right to withdraw consent - when processing is based on consent, you have the right to withdraw consent at any time, without prejudice to the lawfulness of processing based on consent before it is withdrawn. You can do the above in the same way as you gave your consent, as well as by e-mail: or by phone +385 95 527 3684 .
Right to compensation - if you have suffered (non) property damage due to violation of relevant legal provisions, you have the right to compensation from us or the executor of processing for the damage suffered.
Exercising these rights , subject to the exceptions provided for the withdrawal of consent and filing a complaint, you can request by e-mail: or by mail to Fipadeli doo Stari Grad 52, 51415 Lovran . In case of doubt, we may request additional information to verify your identity, thus protecting your rights and privacy.

Fipadeli doo operates in accordance with the laws of the Republic of Croatia.